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Shifting Service Industry Culture Series

November 15, 2023 @ 2:00 pm - 3:30 pm

Join experts from across the legal, hospitality and gender-based violence sectors for these virtual anti-oppression workshops designed to help you create a positive, inclusive and empowering workspace culture. These events are specifically tailored for the realities of the service industry and for folks employed in diverse roles and positions. Teams are welcome!

Nov. 1, 2-3:30 pm Workplace Harassment and Bystander Intervention

Learn your rights around workplace harassment, as well as practical skills to stop harassment and violence when it happens.

Register in advance for this webinar:

After registering, you will receive a confirmation email containing information about joining the webinar.

Nov. 15, 2-3:30 pm Creating Safer Spaces for Staff and Patrons

Our speakers’ panel explores how to create safer, more inclusive spaces for both staff and patrons within restaurant, bar and brewery venues.

Register in advance for this webinar:

After registering, you will receive a confirmation email containing information about joining the webinar.

Meet Our Panelists!

Ren Navarro brings over 20 years of corporate customer service and management experience, alongside 12+ years of hands-on knowledge and experience in the beer world. She is certified by some of the world’s largest alcohol programs, Prud’homme, WSET, Cicerone and AFicioNAdo (alcohol free certification). She has also appeared on national television talking about historical aspects of alcohol, new trends in alcohol, and the benefits of stronger communities.

In 2018, Ren created Beer. Diversity., a company/advocacy group whose focus was for folks to be able to have open conversations one beer at a time. With the evolution of the company into non-alcohol spheres, she introduced B. Diversity. in early 2023. This expansion into the B. Diversity. Group aims to create safer spaces in which to have open and honest conversations and support to create meaningful change in a multitude of industries.

Since 2022, she has been working toward her HR management certification through Seneca College. She has also taught the History of Beer and Brewing course at Niagara College, teaching students about both the well known and the forgotten aspects of history, focusing on bringing diversity to the forefront of learning. She has been the go-to diversity, equity and inclusion expert for breweries of all sizes, from small family run to multinational conglomerates. Ren has helped breweries with everything from procedures and policies through to hiring and retention, alongside understanding the community they inhabit. She has also worked extensively outside of the drinks world, assisting organisations with their DEI journey and learning.

She loves tattoos, goats, and gives pretty good hugs.

Susan Michalek is a seasoned professional who has made her mark in two diverse yet equally creative industries. With a remarkable career spanning 15 years in the music industry, she established herself as an accomplished award-winning Art Director and Designer. Her innovative designs and creative vision left a meaningful imprint on album artwork and promotional materials for many renowned Canadian artists.

In 2016, Susan embarked on a new and exciting journey, teaming up with her husband and partner to run Muddy York Brewing Co. full-time. Her role expanded beyond her design roots as she took on responsibilities in marketing and sales for their burgeoning brewery venture. This dynamic shift showcased her adaptability and passion for entrepreneurship. She’s an advocate for friendly hospitality, fostering a warm and inclusive environment in all her ventures. Presently, Susan’s focus is on opening a brand new brewery location in Stouffville, Ontario. With a unique blend of creativity, business acumen, and an unwavering commitment to her values, Susan is set to make an indelible mark in the world of craft brewing.

Susan has a long list of home repair projects to get to, possibly is a little too enthusiastic about constructing her kids’ homemade Halloween costumes and has way too many houseplants.

This series is a collaboration between:

The Craft Beer Safety Network

The Durham Rape Crisis Centre

Guelph-Wellington Women in Crisis

The Ottawa Rape Crisis Centre

The Sexual Assault Support Centre of Waterloo Region

The Sexual Assault Survivors’ Centre Sarnia-Lambton

Shape Your Workplace

White Ribbon

For inquiries, please contact Cindy McMann at wiceducator@gwwomenincrisis.org



November 15, 2023
2:00 pm - 3:30 pm
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